Terms & Conditions
Effective Date: September 30, 2026
Welcome to High-Tech Security. These Terms & Conditions govern your use of our website, services, and communications. By accessing our website or requesting, scheduling, or receiving services from us, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Our Services
High-Tech Security provides low-voltage and security-related services, which may include, but are not limited to:
- CCTV and security camera installation
- Security camera maintenance and repair
- Surveillance system upgrades
- Low-voltage wiring and installation
- Network and cabling services
- Access control and related systems
- Troubleshooting and service calls
- Other related low-voltage and security services
Specific services provided will depend on the customer’s needs and the scope of work agreed upon between the customer and the Company.
2. Estimates and Proposals
Any estimates, quotes, or proposals provided by the Company are based on the information available at the time they are prepared.
Unless otherwise stated in writing:
- Estimates are not guarantees of the final cost.
- Additional work, materials, labor, or unforeseen conditions may result in additional charges.
- Changes to the requested scope of work may require a revised estimate or written approval.
- An estimate or proposal does not constitute a completed service agreement until accepted by the customer and confirmed by the Company.
Where applicable, the Company may require a deposit or other payment before beginning work.
3. Scheduling and Service Appointments
Service appointments are scheduled based on technician availability and the information provided by the customer.
Customers are responsible for:
- Providing accurate contact information.
- Providing reasonable access to the property or areas where services will be performed.
- Ensuring that any required property-owner, landlord, tenant, or other authorization has been obtained.
- Informing the Company of relevant site conditions or access requirements.
Appointment times may occasionally be affected by traffic, emergencies, prior service calls, weather, equipment availability, or other circumstances outside of the Company’s reasonable control.
If a customer needs to cancel or reschedule an appointment, they should contact the Company as soon as possible.
4. Customer-Requested Changes
Changes to the scope of work after an estimate or proposal has been accepted may result in additional labor, materials, equipment, or other charges.
The Company will communicate material changes to the customer when reasonably practicable.
5. Equipment and Materials
Equipment and materials may be supplied by the Company or, where agreed upon, provided by the customer.
Equipment availability may vary based on manufacturer inventory and supply.
Unless otherwise stated in writing, manufacturer warranties applicable to purchased equipment are separate from the Company’s labor or service warranty.
The Company does not guarantee that third-party equipment will remain compatible with future software, firmware, network, operating-system, or manufacturer changes.
6. Customer-Provided Equipment
When customers provide their own equipment or materials, the Company may inspect the equipment to determine whether it is reasonably suitable for installation or service.
The Company is not responsible for defects, incompatibility, prior damage, manufacturer limitations, discontinued products, or other problems associated with customer-provided equipment.
If customer-provided equipment prevents or delays completion of the requested work, additional service charges may apply where permitted and agreed upon.
7. Network and Internet Services
Certain security and surveillance systems may require an internet connection, local network, Wi-Fi, cellular service, cloud subscription, or other third-party service.
The Company may assist with the installation or configuration of compatible systems but does not control third-party internet service providers, cloud platforms, cellular networks, or manufacturer services.
The Company cannot guarantee uninterrupted connectivity or availability of third-party services.
Customers are responsible for maintaining any required internet, network, cloud, cellular, or subscription services unless otherwise agreed in writing.
8. Security and Surveillance Systems
Security cameras, access control systems, alarms, and other security-related equipment are intended to assist with monitoring, documentation, and security.
No security system can guarantee the prevention or detection of every theft, intrusion, vandalism, property loss, or other incident.
The Company does not guarantee that a security or surveillance system will prevent criminal activity or eliminate security risks.
Customers are responsible for determining the appropriate placement and use of security equipment for their property and circumstances.
Customers are also responsible for complying with applicable laws and regulations regarding surveillance, recording, audio capture, privacy, and notification requirements.
9. Customer Responsibilities
Customers agree to provide accurate information necessary for the Company to perform requested services.
Customers are responsible for obtaining any necessary permissions, licenses, approvals, or authorizations required for work at a property.
Customers must notify the Company of known hazards, restricted areas, special access requirements, or other conditions that could affect the performance of services.
10. Payments and Invoices
Customers agree to pay invoices according to the payment terms provided by the Company.
Unless otherwise stated in writing, payment is due according to the terms stated on the applicable invoice or proposal.
The Company may suspend or delay services when an account is past due, subject to applicable law and the terms of the customer’s agreement.
Additional charges may apply for approved work outside the original scope of work.
11. Warranties
Any warranty provided by the Company will be described in the applicable proposal, invoice, service agreement, or other written documentation.
Manufacturer warranties may apply separately to equipment.
Except where expressly stated in writing or required by applicable law, the Company does not provide warranties beyond those specifically agreed upon.
12. Website Use
The content of this website is provided for general informational purposes.
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the operation or security of the website.
- Copy, reproduce, or distribute website content without permission.
- Submit false, misleading, or fraudulent information.
The Company may modify, suspend, or discontinue portions of the website at any time.
13. Intellectual Property
Unless otherwise stated, the website and its content, including text, logos, graphics, photographs, designs, and other materials, are owned by or licensed to the Company.
You may not reproduce, modify, distribute, publish, or commercially exploit Company content without prior written permission.
14. Text Messaging and SMS Communications
By providing your mobile phone number and opting in to receive text messages from High-Tech Security, you consent to receive text messages from the Company related to your requested services and customer relationship.
These messages may include:
- Service-request confirmations
- Appointment confirmations and reminders
- Technician arrival notifications
- Scheduling communications
- Service and project updates
- Estimate or proposal follow-ups
- Invoice or account-related communications
- Responses to customer inquiries
- Other service-related communications requested by you
Message frequency may vary depending on your interactions with the Company.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After you send STOP, you may receive a confirmation message and will no longer receive non-essential text messages from the Company, except where otherwise permitted or required.
For assistance, reply HELP or contact us using the information provided below.
Consent to receive text messages is not a condition of purchasing goods or services from the Company.
You represent that the mobile phone number you provide belongs to you or that you are authorized to provide consent for that number.
15. Privacy
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
Our Privacy Policy explains how we may collect, use, disclose, and protect information submitted through our website, service requests, and other interactions with the Company.
16. Third-Party Services and Links
Our website or services may contain links to or rely upon third-party websites, software, manufacturers, cloud platforms, payment processors, internet providers, or other services.
The Company is not responsible for the content, availability, security, privacy practices, or performance of third-party services that are outside the Company’s control.
Use of third-party services may be subject to additional terms and policies established by those providers.
17. Limitation of Liability
To the fullest extent permitted by applicable law, High-Tech Security will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of our website, services, equipment, or third-party services.
This includes, where permitted by law, losses arising from service interruptions, internet or network failures, equipment failures, cloud-service interruptions, unauthorized access, theft, vandalism, or other events that cannot reasonably be prevented or controlled by the Company.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
18. Force Majeure
The Company will not be responsible for delays or failures in performing services caused by circumstances beyond its reasonable control, including severe weather, natural disasters, labor disruptions, supply-chain interruptions, manufacturer delays, utility outages, internet or telecommunications failures, governmental actions, emergencies, or other unforeseen circumstances.
19. Changes to These Terms
The Company may update or modify these Terms from time to time.
Updated Terms will be posted on this website with a revised effective date. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.
22. Entire Agreement
These Terms, together with any applicable proposal, estimate, service agreement, invoice, warranty, Privacy Policy, or other written agreement between the customer and Company, constitute the applicable agreement regarding the subject matter addressed herein.
If there is a conflict between these Terms and a separately signed written agreement, the separately signed agreement will control to the extent of the conflict.
23. Contact Us
If you have questions about these Terms, our services, or our text messaging practices, please contact us:
High-Tech Security
8726 S. Sepulveda Blvd. #A
Los Angeles, California. 90045
Phone: (310)736-4140
Email: info@hightechlax.com
Last Updated: September 30, 2026